DC Electric provides a comprehensive range of electrical services including installation, maintenance, and repair for both residential and commercial clients. Our expertise covers everything from wiring and lighting to advanced electrical system upgrades.
You can reach out to us by phone at 512.399.6625 or via our website to request service online. A licensed, bonded, and insured electrician from our team will visit your location to assess your needs and provide a tailored estimate with flat rate pricing, along with any available incentives.
Indeed, our dedication to superior service is supported by robust warranties: 5 years on all services and an extended 10-year warranty on panel replacements and upgrades. These warranties not only reflect our confidence in our work quality but also our unwavering commitment to customer satisfaction. Our warranties are actionable and customer-focused; if you encounter any issues or have queries, we ensure a lead technician is promptly dispatched to your location, with the process starting from a phone call that takes less than 20 seconds or an online booking completed in just 15 seconds for a warranty claim. Furthermore, following your initial contact, one of our Lead Technicians will personally call you to ensure your safety and comfort while we coordinate your warranty service.
Safety is paramount at DC Electric. We strictly follow the National Electrical Code as our guiding star, ensuring all installations are done by the book. Our commitment to safety is reinforced through weekly training sessions for our team, keeping them updated with the latest safety protocols. Additionally, our affiliation with industry leaders like Qmerit, Tesla, Eaton, ChargePoint, and Square D provides us with invaluable insights and continuous education, further enhancing our service quality and safety standards.
Absolutely, we specialize in consultations for energy-efficient solutions including LED lighting, smart home technology, and more, all aimed at reducing your energy use and cutting down utility costs. Beyond this, we pride ourselves on advising our clients on the cutting-edge technologies available, from battery backup systems and solar energy storage to advanced lighting solutions. We're always on top of the latest utility programs and incentives, striving to educate our customers on how to design, implement, and optimize these systems. Our ultimate goal is to guide you towards achieving energy independence, a feasible reality with the solar and battery storage solutions we're passionate about introducing to you.
Customer satisfaction is at the core of our values. If our service doesn't meet your expectations, we encourage you to contact us directly. We are unrivaled in our dedication to customer happiness, going far beyond standard service expectations. Every customer receives a Satisfaction Guarantee Certificate with their proposal, underscoring our commitment: if the quality of our work doesn't satisfy you, we offer a full refund, no questions asked. We truly strive to elevate our service to an exceptional level, ensuring your experience with us is unparalleled.
We advise a routine inspection of your electrical systems every three to five years, or immediately if you encounter signs like flickering lights, regular breaker trips, or when purchasing an older property. Additionally, we provide world-class safety audits for your electrical setup. Whether you're moving into a new home or looking to assess and prioritize electrical work, our detailed Electrical Safety Checks come with comprehensive documentation, including photos, videos, and expert references. These inspections not only highlight the excellent electrical work already in place but also pinpoint areas needing attention. We offer two levels of scrutiny: a 28-point and an extensive 75-point inspection. These reports have proven to be invaluable for new homeowners or those who haven't had their systems checked in years, offering significant savings and safeguarding against potentially hazardous situations.