Privacy Policy

This Privacy Policy explains how DC Electric, Inc. ("DC Electric," "we," "us," or "our") collects, uses, and shares information when you visit https://www.calldcelectrical.com, contact us, request service, or book an appointment.

Information we collect

Information you give us. When you submit a form, request an evaluation, book online, apply to join our team, or call us, we collect details such as your name, phone number, email address, service address, and a description of the work you need. If you apply for financing, that process is handled by our financing partner under their own privacy policy.

Information collected automatically. When you use our site, we and our analytics and advertising providers may collect your IP address, device and browser type, the pages you visit, and how you arrived (for example, from a Google ad), using cookies and similar technologies.

How we use your information

• To respond to your requests, schedule visits, and perform the electrical work you ask for.
• To send you appointment confirmations, follow-ups, and information about your service.
• To operate, maintain, and improve our website and customer experience.
• To measure and improve our advertising, and to understand which pages and campaigns are useful.
• To meet legal, tax, and safety obligations.

Cookies & tracking

We use Google Analytics and Google Ads (managed through Google Tag Manager) to understand site usage and measure ad performance. These set cookies that may be used to attribute a visit or conversion to a campaign. You can control cookies through your browser settings, and you can opt out of Google's advertising personalization at adssettings.google.com and analytics tracking via the Google Analytics opt-out add-on.

How we share information

We do not sell your personal information. We share it only as needed to run our business:

• Service providers who help us operate — for example, our scheduling and CRM system (ServiceTitan), our form/automation tools (Zapier), our website host, and our advertising and analytics providers (Google).
• Financing partner (GoodLeap) if you choose to apply for financing.
• Legal and safety — when required by law, to enforce our terms, or to protect the rights and safety of people and property.

Third-party links

Our site may link to other websites and tools (such as our online scheduler or financing application). Their privacy practices are governed by their own policies, not this one.

Data retention & security

We keep your information for as long as needed to provide service, maintain records, and meet legal obligations, then dispose of it. We use reasonable safeguards to protect your information, though no method of transmission or storage is completely secure.

Your choices

You may ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you, by reaching out using the details below. Depending on where you live (including Texas residents), you may have additional rights over your personal information; contact us and we'll honor applicable requests.

Children's privacy

Our services and site are intended for adults. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. When we do, we'll change the "last updated" date above.

Contact us

Questions about this policy or your information? Reach us at:

DC Electric, Inc.
3906 N Lamar Blvd, Suite 204 AB, Austin, TX 78756
Phone: 512.954.4782
Or use our contact page.